Effective Date: September 26, 2025
Formwatch (Jonathan Lee & Tarryn Marcus, General Partnership). Contacts: hello@formwatch.ai • legal@formwatch.ai • security@formwatch.ai. Mailing: 4546 El Camino Real B10 #824, Los Altos, CA 94022.
From Customer's forms and setup: name, email, phone, title, company, message text, IP address and coarse geolocation, form platform and ID, domain verification records, ICP settings, timestamps, logs, and usage telemetry.
To provide and secure the Service; to classify, block, and review spam; to analyze performance; to train, fine‑tune, and evaluate ML models; and to improve services. We use cross‑customer training but do not disclose one customer's raw data to another. Where feasible, we use de‑identified/aggregated data for improvement. We may use company name/logo for customer listings unless you opt out; quotes/case studies require consent.
We do not sell or share personal information as defined by CCPA/CPRA. We do not use personal information for cross‑context behavioral advertising. For Service delivery we act as a Service Provider/Contractor; for limited product‑improvement activities we act as an independent business using de‑identified or aggregated data where feasible and for internal purposes only.
Contract necessity (service delivery), legitimate interests (security/product improvement), and consent where required by law.
With our subprocessors (Schedule D), with authorities as required by law, and in corporate transactions subject to safeguards.
Data may be processed in the U.S. and other locations where our subprocessors operate. We use appropriate safeguards such as EU SCCs and the UK Addendum.
We retain raw submissions and Derived Data as needed for service and improvement and to meet legal obligations, or until deletion is requested; model artifacts and de‑identified aggregates may be retained permanently.
Where applicable: access, correction, deletion, portability, objection, and restriction. To exercise rights, email hello@formwatch.ai. We aim to respond within 30 days.
See Schedule C (Security Overview). No method is 100% secure; we use reasonable measures.
Not intended for under 13; do not submit children's data. Customers are responsible for appropriate consent mechanisms in their own forms.
We will post updates with an updated Effective Date.
Last updated: September 26, 2025
Questions? Contact us at hello@formwatch.ai
Legal matters: legal@formwatch.ai